Damages

Psychological impairment after a damaging event: when can damages be claimed?

Psychological impairment after a damaging event in Austria: health injury, shock damage, pain compensation, evidence and limitation.

BRANDAUER Rechtsanwälte
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Mag. Bernhard Brandauer, Rechtsanwalt

BRANDAUER Rechtsanwälte · Damages and civil law

Details decide a damages claim: cause, evidence, each head of loss and the applicable deadline. We put these levels into a clear order and represent your interests in negotiations and in court.

9 October 2026 · Mag. Bernhard Brandauer, Rechtsanwalt

An accident, serious injury or the loss of someone close can have lasting psychological effects. Not every understandable reaction creates a separate damages claim. The legal assessment depends on whether there is a significant psychological health injury, how it is medically documented and what consequences follow.

Several questions must be separated: What happened? When did symptoms begin? Is there a diagnosis or specialist treatment? What cause is medically relevant? Has work, daily life or personal activity been affected? A clear chronology is often the first useful step.

Section 1325 ABGB covers treatment costs, loss of earnings and appropriate pain compensation following bodily injury. The Austrian Supreme Court distinguishes a health injury as a disturbance of internal bodily processes from mere emotional discomfort. This distinction requires particular care in psychological cases.

Assess your situation

Which psychological consequence is unclear?

Separate the event, psychological reaction, treatment and practical effects. This helps identify documents relevant to an initial legal assessment.

01 Question 1

What is mainly unclear in your case?

Psychological consequences require review of the event, intensity of the reaction and evidence of a health injury.

Result

Your orientation

01

Arrange diagnosis, symptoms, treatment and development chronologically.

Keep findings, referrals, therapy records and your own chronology. The key issue is whether the reaction goes beyond ordinary upset or temporary emotional discomfort.

02

Connect the event, first symptoms and medical development.

Record the event, onset of symptoms and each treatment step. Other possible causes should also be included in the chronology.

03

Record therapy, work capacity, care and other disadvantages.

Arrange invoices, sick leave, income loss and necessary support by date. This makes the practical impact of the psychological consequence understandable.

When psychological symptoms may amount to a health injury

A psychological reaction may be legally significant when it reaches a clinical level. This may include a diagnosed post-traumatic stress disorder, a severe depressive episode or another comparable condition requiring treatment. The label alone is not decisive. Findings, development, treatment and practical effects matter.

The Austrian Supreme Court describes an injury to health as a disturbance of internal bodily processes. A serious impact on the psychological sphere may be sufficient. Mere anger, agitation or temporary emotional strain will generally not be enough without evidence of a health disorder.

The guidance on personal injury and recovery costs helps organise physical and psychological consequences. The guidance on pain compensation and consequential loss is relevant when assessing compensation.

How the event must connect to the psychological consequence

A claim requires the psychological health injury to be attributable to the damaging event. The relevant facts include the sequence, type of event, initial reaction and later medical development. A close timing is important evidence but does not replace medical assessment of causation.

Pre-existing vulnerability or later events may also matter. They do not automatically exclude a claim. The question is what contribution the specific event made to the health development and whether the consequence can be traced to it with sufficient reliability.

Record the course step by step. Note first symptoms, medical appointments, the start of therapy, sick leave and changes in daily life. The claim check helps organise the potential defendant and heads of loss.

What matters in shock damage and severe grief cases

Shock damage is not every form of grief or distress following a death. It generally requires an individual health injury. A severe psychological reaction may qualify when it is medically identifiable and goes beyond ordinary emotional suffering.

The Austrian Supreme Court has also stated that emotional suffering after the loss of a close relative without an individual health injury is subject to specific attribution requirements. According to RS0115189, the required level of fault is missing in cases of slight negligence or mere strict liability. The exact legal basis therefore needs careful review.

In cases involving relatives, record the relationship, event, diagnosis and treatment. Calling a reaction shock damage does not replace medical evidence or the assessment of liability.

Which heads of loss matter after psychological impairment

Section 1325 ABGB refers in particular to treatment costs, loss of earnings and pain compensation following bodily injury. A psychological health injury may include psychotherapy, psychiatric treatment or other necessary measures where they are medically required.

Income loss may also be relevant. Sick-leave records, salary documents and a clear account of the loss are important. Necessary help with household tasks or care should be recorded by type, period and extent.

Pain compensation does not cover every unpleasant emotional state. It addresses physical and psychological pain caused by the injury according to the circumstances of the individual case. The damage documents checklist helps collect supporting evidence.

Which evidence and limitation issues matter

Important documents include medical findings, letters, diagnoses, therapy plans, invoices, sick leave and statements about work capacity. Personal notes about the onset of symptoms, setbacks and limits in work or daily life can complete the record.

Medical records should show more than a single diagnosis. The timing of symptoms, treatment and later development also matters. Statements from relatives may describe daily effects but cannot replace medical findings.

For limitation, knowledge of the loss and the responsible person is a central starting point. With psychological consequences, the relevant point may be difficult because diagnosis, cause and duration can become clear only later. The limitation check helps arrange events, findings and letters by date.

Common errors in psychological personal injury cases

A common error is to call every emotional burden a health injury. A diagnosis without a connection to the event is not enough either. The assessment needs a medically understandable condition and a reliable connection to the damaging event.

An incomplete chronology creates another problem. If treatment, sick leave and first symptoms are reconstructed from memory much later, important details may be missing. Keep a dated record as early as possible.

Therapy and loss should not be stated only in general terms. Invoices, absence from work, care and limits should be described by period and practical effect. This makes the claim assessable.

Practical core: Psychological impairment may be a recoverable personal injury when it reaches a clinical level and is attributable to the event. Medical findings, development and practical effects are decisive.

Frequently asked questions

Psychological impairment and damages

When is psychological impairment a health injury? +
A psychological consequence may be a health injury when it reaches a clinical level and is medically documented. Mere upset or temporary emotional discomfort will generally not be enough.
Can I claim compensation after a death? +
It depends on whether there is an individual health injury and which liability basis applies. Grief alone is not automatically a claim under section 1325 ABGB.
Which documents are especially important? +
Keep findings, diagnoses, therapy records, invoices, sick leave, income records and a dated chronology of the event and symptoms.
How is the psychological consequence proved? +
Medical records about the condition, development and need for treatment are central. The timing and connection to the event must also be assessed from the full circumstances.

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